Turn more leads into paying customers.
One AI-powered platform that answers every call and message, follows up, books appointments, manages your reviews, and helps you get paid. Set up and managed by me.
Example conversation
Small business automation, CRM, and AI in one place.
Slow replies
Customers often go with whoever gets back to them first. You're on a ladder when the message comes in.
No follow-up
Estimates go out and nobody checks back. Old leads sit forgotten.
Too many tools
Calls on your phone, texts in another app, a calendar, a spreadsheet, a review site. Nothing talks to each other.
No idea what's working
Which ads, which pages, which follow-ups actually bring in paying customers?
One platform for the whole journey.
Landing pages, forms, ads, and social bring leads in.
AI answers calls, texts, and chats in seconds, 24/7.
Automatic texts and emails until they're ready.
Customers pick a time; reminders cut no-shows.
Send estimates, invoices, and text-to-pay links.
Ask for reviews and bring past customers back.
Everything you need to win more customers.
One login, one app, one inbox — instead of five tools that don't talk to each other.
Attract more leads
Bring in more of the right customers.
- Landing pages and lead-capture forms
- Website chat widget
- Social media posting and scheduling
- Email and text marketing campaigns
- Ad lead capture (e.g. Facebook lead forms) straight into your pipeline
Respond instantly with AI
Every call, text, and chat answered.
- AI Receptionist (Pro or add-on) — answers your phone 24/7, qualifies, and booksincluded
- AI text & chat — replies on text, website chat, Facebook, and Instagram
- Missed-call text-back (included in every plan)included
- Trained on your services, service area, hours, and FAQs
Follow up and close
Turn conversations into booked jobs.
- CRM and visual sales pipeline
- Automated follow-up sequences
- Online booking with confirmations and reminders
- Estimates, invoices, and text-to-pay
Grow and keep customers
Get more from every customer you've earned.
- Automatic review requests after every job
- Win-back and seasonal campaigns to opted-in past customers
- Unified inbox for calls, texts, chats, and email
- Mobile app and simple reporting
Never send a customer to voicemail again.
It answers in a natural voice, knows your services and service area, asks the right questions, books the appointment, and texts you a summary — day or night.
- Answers 24/7 or only after hours — your choice
- Books right into your calendar
- Introduces itself as your assistant and transfers to you anytime
Included in Pro, or available as an add-on to any plan.
Example
The follow-up you mean to do, done every time.
Website form: "Need a quote for a new water heater."
Instant text reply + booking link
No reply yet → friendly follow-up text
Customer books an estimate
Estimate sent with text-to-pay link
Paid ✓
Review request sent ★★★★★
Example
All automatic. You just show up and do the work.
One platform instead of a pile of apps.
Instead of…
- A separate CRM
- A scheduling app
- A texting app
- An email marketing tool
- A review tool
- A landing page builder
- An answering service
You get…
One login. One inbox.We help you stay focused on your work.
Discover
We walk through how leads reach you today and where they're slipping.
Build
We set up your pipeline, AI, booking, follow-ups, and review requests, and connect your phone, website, and social.
Launch
Most features go live on day one. Business texting turns on once carrier registration is approved.
Improve
I watch the numbers, tune the AI and follow-ups, and check in with you monthly.
Start where you are. Grow from there.
Starter
Never miss a lead.
Starting at $97/mo
- Unified inbox + mobile app
- Missed-call text-back
- Website chat
- Online booking & reminders
- Review requests
Growth
Turn leads into customers.
Starting at $297/mo
- Everything in Starter
- AI text & chat
- CRM & sales pipeline
- Automated follow-up
- Email & text campaigns
Pro
Your full AI sales team.
Starting at $797/mo
- Everything in Growth
- AI Receptionist
- Estimates, invoices & text-to-pay
- Landing pages & ad lead capture
- Priority support
Text, call, and email usage is billed at actual use. I'll estimate yours on our call.
The engine behind your whole system.
Leads from your Google profile and your website all land in SecondShift, one inbox, one pipeline. Your Smart Website helps them choose you, and SecondShift turns them into customers.
Built for small businesses like yours.
Whether you serve customers at their homes, welcome them through your doors, or work with them online, we help you get found, attract more customers, and grow your business.
Business Types:
Frequently Asked Questions
No. Missed-call text-back is one small piece. SecondShift is a full sales and marketing platform: lead capture, AI that answers calls and messages, a CRM and pipeline, automated follow-up, booking, estimates and payments, reviews, and marketing campaigns — all in one place.
How many customers did you miss last month?
Find out in 60 seconds — then let's fix it.